Browse help topics

DiamondOar guides

When old gold is worth more than the bill

A bill cannot go below zero. When the old gold is worth more than the bill, part of it settles the bill and the shop buys the rest for cash.

Available on

CrownImperial

Where to find it

POS Terminal → Payment → Complete Sale

1Complete the sale as usual

Apply the gold exchange and press Complete Sale. The window Old gold is worth more than the bill opens, showing the Old gold value and This bill.

2Read the split

It shows how many grams of the old gold settle this bill, how many grams the shop buys, and the cash paid to the customer (Gold-to-Cash receipt).

3Split and pay out

Press Split and pay out. Buy Gold for Cash opens with the weight, purity and amount filled in.

4Record the seller

Enter the seller's name, phone, ID type and ID number, and photograph the ID. Press Pay Rs … and record, and pay the customer.

5Finish the bill

Back on the bill, take any small amount left on it as usual and press Complete Sale.

Related articles

Last updated: 2026-10-29

Still need help?

Write to us at [email protected] (or [email protected]), call or WhatsApp +94 77 208 2227, or book a demo and we will walk your team through it.